Be one of our first café partners. Free subscription for life (worth $39/mo)

Turn customers into loyal regulars

Digital loyalty system for Australian cafes that brings customers back and increases revenue.

Free for 30 days · $39/mo after · Cancel anytime

Back Again digital stamp card shown on iPhone — loyalty page for Lane St Coffee South Melbourne
No app downloads
No POS integration
Safe & secure
Easy to setup

Paper loyalty cards are costing you regulars

With paper loyalty cards

Cards get lost or forgotten

Customers restart from scratch and lose the motivation to return.

Stamps get faked

You give away free coffees that were never honestly earned.

Zero data on your customers

No idea who your regulars are, how often they visit, or when they leave.

No way to bring them back

When a regular disappears, you find out too late — if at all.

With Back Again

Always with them

Their loyalty card lives in their phone. Nothing to carry, lose, or forget.

Every stamp is verified

Secure authentication on every tap. Only real visits earn rewards.

Know your regulars by name

See visit frequency, return rates and who your most loyal customers are.

Win-back emails on autopilot

When a regular goes quiet, choose when to send them an email to win them back - without you lifting a finger.

Everything a café needs. Nothing it doesn't.

Customer holding phone with Back Again digital loyalty card on screen

Their loyalty card is always with them

Paper cards get lost, left at home, or forgotten at the bottom of a bag. Back Again lives in their phone. No app download, no passwords to remember. They tap your NFC tag and their card is right there, every single visit.

  • No lost cards, no more starting from scratch
  • No app download required
  • Works on any smartphone, instantly
GmailGmail
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Search in mail
Primary
TC

The Corner Brew

9:41 AM

We miss you, James ☕

It's been a while since your last visit and we'd love to see you again...

Hi James,

It's been a while since your last visit and we'd love to see you again. As a thank you for being a regular, here's a little treat on us.

Reveal your offer

The Corner Brew · 12 High St, Melbourne

Win back lapsed customers, automatically

When a regular goes quiet, Back Again identifies them and sends a personalised “we miss you” email — without you having to lift a finger. Set the trigger once and it runs forever.

Google Reviews

4.9

★★★★★

Based on 814 reviews

5
4
3
2
1

More 5-star reviews, without asking

The best moment to ask for a review is right after a customer earns a reward — when they feel great about your café. Back Again sends a gentle prompt at exactly that moment.

As a thank you for being a regular

$5 Toastie offer
Limited time offer

$10 Toasties

Regular price $15

Offer ends in 28 minutes

Turn slow hours into sold-out ones

Running a lunch special or clearing pastries at 3pm? Set a time-limited offer and it automatically appears on every customer's loyalty page while it's live. When time's up, it disappears on its own.

Active customers

536

+12%

Stamps / month

1,182

+21%

Google reviews

24

+8%

Stamps · Last 30 days

Busiest times

6am
8am
10am
12pm
2pm
4pm
6pm
8pm
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Quiet
Busy

Know your customers. Measure your growth.

Your dashboard shows you who your regulars are, how often they return, and when your café is busiest — so you can make smarter decisions about staffing, offers, and when to push win-backs.

Your card, your brand

Choose your colour, pick your stamp icon, and set your own reward. Your customers see a card that feels like it belongs to your cafe.

  • Matches your café's colours and personality
  • Customers recognise it as yours, not ours
  • Custom reward count and message
Loyalty card2/6

Free coffee at 6 stamps

Cardholder

Sophie R.

Loyalty card4/6

Free drink at 6 stamps

Cardholder

Lena M.

Loyalty card5/6

Free pastry at 6 stamps

Cardholder

James W.

Loyalty card3/6

Free coffee at 6 stamps

Cardholder

Marcus T.

Loyalty card4/6

Free coffee at 6 stamps

Cardholder

Emma T.

Getting started is as easy as pouring a flat white.

1

Sign up

Takes 2 minutes. Start your 30 day free trial.

2

Customise your card

Choose your card colour, pick your stamp icon, and set your reward.

3

Place your NFC tag

We'll express post a sleek sign with your NFC tag to your cafe.

4

Watch them come back

Customers tap, collect stamps, and earn rewards - automatically.

Ready to launch loyalty at your cafe?

Start today in under 10 minutes.

Got a question? Email us at hello@backagain.au

Frequently asked questions

Setup takes just a few minutes. Create your account, set your reward, link your tag, and place it at the counter.
No lock-in contracts. No setup fees. Your first month is free, then it's $39/month. Cancel anytime.
Back Again includes layered verification to reduce abuse, including server-side checks and daily code validation.
No app required. Customers join instantly in their browser using email sign-in.
After a successful stamp, customers can be prompted to leave a Google review. You can track review clicks in your dashboard.