Be one of our first café partners. Free subscription for life (worth $39/mo)

More regulars.Less effort.

Back Again is a digital loyalty card system that runs itself. No app for customers, no POS integration needed.

No lock-in contract
Free for life*

*Free for approved early café partners in exchange for honest feedback

Everything a café needs. Nothing it doesn't.

Customer holding phone with Back Again digital loyalty card

Their loyalty card is always with them

Paper cards get lost, left at home, or forgotten. Back Again lives in their phone. No app download, no passwords to remember. They tap your NFC tag and their card is right there, every single visit.

  • No lost cards, no more starting from scratch
  • No app download required
  • Works on any smartphone, instantly
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The Corner Brew

9:41 AM

We miss you, James ☕

It's been a while since your last visit and we'd love to see you again...

Hi James,

It's been a while since your last visit and we'd love to see you again. As a thank you for being a regular, here's a little treat on us.

Reveal your offer

The Corner Brew · 12 High St, Melbourne

Win back lapsed customers, automatically

When a regular goes quiet, Back Again identifies them and sends a personalised “we miss you” email without you lifting a finger. Set the trigger once and it runs forever.

As a thank you for being a regular

$5 Toastie offer
Limited time offer

$10 Toasties

Regular price $15

Offer ends in 28 minutes

Turn slow hours into sold-out ones

Running a lunch special or clearing pastries at 3pm? Set a time-limited offer and it automatically appears on every customer's loyalty page while it's live. When time's up, it disappears on its own.

Google Reviews

4.9

★★★★★

Based on 814 reviews

5
4
3
2
1

More 5-star Google reviews

The best moment to ask for a review is right after a customer earns a reward. Back Again sends a gentle prompt at exactly that moment.

Active customers

536

+12%

Stamps / month

1,182

+21%

Google reviews

24

+8%

Stamps · Last 30 days

Busiest times

6am
8am
10am
12pm
2pm
4pm
6pm
8pm
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Quiet
Busy

Know your customers. Measure your growth.

Your dashboard shows who your regulars are, how often they return, and when your café is busiest. Make smarter decisions about staffing, offers, and win-backs.

Loyalty card2/6

Free coffee at 6 stamps

Cardholder

Sophie R.

Loyalty card4/6

Free drink at 6 stamps

Cardholder

Lena M.

Loyalty card5/6

Free pastry at 6 stamps

Cardholder

James W.

Loyalty card4/6

Free coffee at 6 stamps

Cardholder

Emma T.

Your card, your brand

Choose your colour, pick your stamp icon, and set your own reward. Your customers see a card that feels like it belongs to your café.

  • Matches your café's colours and personality
  • Customers recognise it as yours, not ours
  • Custom reward count and message

Getting started is as easy as pouring a flat white

1

Fill out the form below

Tell us a little about your café. No credit card, no commitment required.

2

Customise your loyalty card

Choose your colour, pick your stamp icon, and set your reward. Takes 2 minutes.

3

We deliver your NFC tag

We deliver a custom branded tag to your café. Simply place it near the till where customers can see it. You're live.

4

Watch your regulars come back

Customers tap, stamps collect, rewards unlock. Win-back emails and flash offers run in the background.

The deal

Free for as long as you want. Honest feedback in return.

Back Again is new, and we want real cafés shaping how it grows. Founding partners get full access to every feature, no subscription, no time limit. We just ask that you tell us what's working, what's not, and what you wish it did.

Your questions, answered

Genuinely free for as long as you trial it. We're early stage and your feedback is worth more to us than your subscription fee right now. You get a free subscription for life in exchange for honest feedback on what works and what doesn't.
There's nothing to download or install. Customers tap the NFC tag and their loyalty page opens instantly in their browser, the same way a website opens. If they can open a link, they can use it.
No. Staff don't touch it. Customers do everything themselves on their own phone. Your team just focuses on making great coffee.
No POS integration required. Back Again works completely independently. You're live in 10 minutes without touching your existing setup.
Stop anytime. No lock-in, no cancellation fee, no awkward conversations. We're confident you'll want to keep going, but there's absolutely no obligation.

Apply for free access

We'll be in touch within 24 hours.

No credit card. No commitment.

Your regulars are out there waiting.Let's bring them back.

Join our first wave of café partners. Free subscription for life in exchange for your honest feedback. No credit card. No commitment. No lock-in.